In person
Mood Vision
A dedicated device at each table, with its own camera and on-device processing.
The customer's video is deleted.
ACTIVE ANALYSIS · STABLE SIGNAL · AI CONNECTED
Intelligence in every expression.
Every sales conversation sends signals.
Humor IA reads, understands and guides.
Humor IA reads the customer's mood, cross-checks it with what is being said and with your business rules, and guides the salesperson at the right moment. It no longer just shows signals. Now it acts on them.
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01 · Front desk · Mood Voice + Live Coach
Every word at the front desk becomes a signal.
The receptionist wears a headset with a microphone. Everything he says is captured, transcribed and compared with the script the team was trained on.
- Real-time speech transcription
- Trained-script check
- Live Coach guidance at the right moment
02 · Sales room · Mood Vision + Live Coach
The couple's mood, read in real time.
At every table, Mood Vision reads each customer's face and shows the salesperson, on the tablet, how the conversation is landing with each of them. Live Coach stays silent and only speaks when a trigger fires.
- Individual reading for each customer
- Processing on the table's own device
- The customer's video is deleted
03 · Call center · Mood Voice + Live Coach
The customer's voice speaks too.
Over the phone, Mood Voice delivers closing-data inference, labeled as moods. Live Coach turns that reading into guidance on the agent's screen.
- Works over the phone
- Live Coach panel on screen
- The entire call is recorded
04 · Manager's office
The supervisor who is in every conversation at once.
On the wall, every sales table: each customer's mood and whether each salesperson is following the script as trained. Feedback no longer arrives after the sale.
- Every table, in real time
- Adherence to the trained script
- Live Coach intensity set per salesperson
05 · Every channel
One Live Coach across the entire customer journey.
In person, online meetings, phone and WhatsApp. Each channel reads the mood its own way. Live Coach, included in every product, turns the reading into guidance.
Live Coach
Included in every channel
Online meetings
Mood Meet
A Google Chrome extension that reads the mood of every participant, through video and voice.
The meeting video is kept.
Phone
Mood Voice
Closing-data inference, labeled as moods.
The entire call is recorded.
Mood Coexistence
Salespeople keep their own number. Integrate Mood Coexistence data with your CRM.
The entire conversation is kept.
Mood Meet reads. Live Coach guides.
Compliance with privacy regulations is the responsibility of the contracting company, with guidance from its legal counsel.
See Humor IA in your operation.
A conversation with a specialist to understand your sales channels and how Live Coach fits into them.
Talk to a specialist